Career Opportunities

InfoArmor is an Equal Opportunity Employer

Account Manager

Timing: Full time
Location: Scottsdale, AZ
Description:

Company:

InfoArmor provides industry-leading employee identity protection and advanced threat intelligence that enables its clients to combat an ever-changing cyber threat landscape. Located in Scottsdale, Arizona, we are passionate about our culture and offer team members rewarding opportunities in a fast-growing, dynamic environment. 

Description:

At InfoArmor, our priority is to maintain the security of our participants. The Account Manager needs to be a highly motivated self-starter and analytical thinker who can serve as a primary day-to-day contact for our clients. The ideal candidate will have at least two years of account management experience. They must also demonstrate superior follow-through, assimilate information quickly, and communicate comfortably with their account contacts at all levels of management within an organization.

Primary responsibilities

  • Manage the day-to-day functions of accounts; develop solid partnerships with HR teams and broker contacts; manage service issues, research problems, socialize reporting, present and implement timely solutions
  • Serve as the clients’ primary point of contact after the sales and implementation process is complete and maintain the security of participants
  • Attend onsite and offsite client meetings and benefit fairs with current or prospective clients; travel required primarily during open enrollment season
  • Utilize pipeline management software to manage accounts, increase employee utilization, drive effective marketing efforts, and provide new product offerings based on customer needs
  • Work cross-functionally with internal partners to meet client demands

Skills and experience

  • High School Diploma or GED required
  • Bachelor’s Degree preferred
  • Minimum of two years of experience in account management and/or business-to-business sales
  • Prior experience in employee benefits industry preferred
  • Communication skills: Excellent written, spoken, listening, and critical analysis skills
  • Presentation skills: Via web, phone, and in person
  • Sales/Marketing skills: Demonstrated ability to manage the customer life cycle
  • Self-starter: Following up with clients, ability to multi-task and manage conflicting priorities without impacting deadlines, plan and execute with minimal supervision, strong work ethic, exceptional integrity
  • Interpersonal skills: Ability to interact with a wide variety of behavioral and personality styles effectively and make all feel comfortable
  • Flexible: Able to tackle new assignments and wear multiple hats, advocating on behalf of client and InfoArmor simultaneously
  • Work well independently and in a team environment
  • Intermediate to advanced skills with MS Office, Outlook, Excel, PowerPoint, Word
  • Experience with web-based applications
  • Experience with sales software (Salesforce.com preferred but not required)

 







 

InfoArmor is an Equal Opportunity Employer

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